1. Purpose of the service
Tavo is a digital platform that allows users to search for restaurants, check availability, and book a specific table when the restaurant makes it available.
Information on menus, availability, average prices, images, and table features is provided by partner restaurants or processed by the platform based on available data.
2. User account
To complete certain operations, such as managing bookings or accessing your profile, an account may be required. The user is responsible for the accuracy of the data entered and the confidentiality of credentials.
3. Bookings
A booking is confirmed according to the rules shown during the booking flow and may depend on restaurant availability. Some requests may remain pending confirmation.
The user agrees to arrive at the indicated time or cancel the booking when unable to attend, in compliance with the restaurant's policies.
4. Restaurant responsibilities
Partner restaurants are responsible for the quality of in-room service, operational availability management, and the accuracy of published commercial information.
Tavo facilitates booking and table selection but does not replace the restaurant in managing the physical experience at the venue.
5. Correct use of the platform
It is not permitted to use Tavo for illicit purposes, create false bookings, interfere with the technical operation of the platform, or publish offensive, misleading, or irrelevant content.
6. Changes to terms
These terms may be updated to reflect regulatory, technical, or service changes. The updated version will be published on this page with the respective update date.
This page contains an informative draft and does not substitute a professional legal review.